Catalog
Catalog

Refund Policy

Refund & Return Policy

Last Updated: 14 June 2025

At Buyendy.co.uk, your satisfaction is our top priority. If you're not completely happy with your purchase, we offer a free 30-day return policy for all items.

1. Free 30-Day Returns

You may return any item within 30 days of receiving your order, no questions asked. Returns are completely free of charge, and we aim to make the process as smooth as possible.

2. Return Instructions

Each order includes a return slip and detailed instructions inside the package. Please follow the steps provided to send the item back to us.

If you have lost the return form or need additional assistance, feel free to email our support team at support@buyendy.co.uk.

3. Return Address

The correct return address will be printed on the return form included in your original package. Please do not ship to any other address without confirmation from our support team.

4. Refund Timeframe

Once we receive your returned item, please allow 3–7 business days for your refund to be processed. Refunds will be issued to the original method of payment.

5. Free Product Replacement

If your item arrived damaged, incorrect, or defective, we will gladly send a free replacement at no additional cost. Please contact us within 30 days to arrange this.

6. Contact Us

If you need help with a return or have any questions, don’t hesitate to reach out. We're here to help you every step of the way.

Email: support@buyendy.co.uk

Thank you for shopping at Buyendy.co.uk — we appreciate your trust and support.