🔁 Return, Refund Policy

At Buyendy, we aim to ensure every customer is fully satisfied with their purchase. If you're not happy with your order, we offer a flexible and transparent return and refund process across all supported countries:

• 🇦🇹 Austria
• 🇨🇭 Switzerland
• 🇩🇪 Germany
• 🇪🇸 Spain
• 🇬🇧 United Kingdom
• 🇮🇹 Italy
• 🇳🇱 Netherlands
• 🇳🇴 Norway
• 🇸🇪 Sweden
• 🇺🇦 Ukraine

📦 Returns & Exchanges

• We accept returns for both defective and non-defective products
• Exchanges are also accepted within the same return window
• Items must be new or slightly used to be eligible
• Return window: 30 days from the delivery date

📬 Return Method & Label

• Returns are made by mail
• A prepaid return label is included inside your package
• There is no restocking fee
• Return shipping is completely free

💳 Refund Process

• Refunds are processed within 7 business days after the returned item is received and inspected
• Refunds are issued to the original payment method
• You will be notified via email once your refund has been processed

❓ How to Start a Return

To initiate a return or exchange, please contact our support team at:
support@buyendy.co.uk
We’ll guide you through the process and make it as smooth as possible.

Thank you for shopping with Buyendy!